Hello All, I am new to this site,but have lived in PT for nearly 2 years. We have managed to achieve most 0f the necessary paperwork to make life run smoothly here, but are somewhat stumped by this one.
Briefly, we contacted NHS in UK and had forms S1 forwarded. Completed these in duplicate and took them to our local (Leiria) Social Security equivalent. They received them and gave us a receipt, sent one copy to UK as prescribed, and then... the process seems to have stopped.
We registered with our local Centro de Saude, but did not have a NISS number. We haven't needed any medical attention until recently. As luck would have it, my husband had his wallet stolen, complete with EHIC card. He needed to see a doctor, and because he didn't have a NISS number, was charged 30 euros.
Background info: we are both retired. Our EHICs are out of date. We applied for new ones as we want to travel. They have not arrived. We chased them up via NHS. They have still not arrived. We need a PT NISS number to have the same treatment as our Portuguese friends. We have residencia, etc. but not ID cards yet.
Given all of this, where do we go from here, and who is supposed to issue us with the NISS numbers, please?
Thanks for any help you can give us.