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Changes to data allowances for all UK mobile phone users


Posts: 2
Premium Member
Topic starter
(@snatty-phil)
New Member
Joined: 4 months ago

Dear all. Please be aware that in checking how much data I would have on my unlimited data UK plan, I was informed of a change that was happening on O2 on the 2nd August. My unlimited data package would only be good for 25Gb per month data usage and above that would be a whopping £3.50 per gb. If it is happening on O2 it is almost certainly happening on all of them. I think I will get an unlimited data sim from Meo when we arrive in Portugal and turn data roaming off. Just wanted to let you know.

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Posts: 40
Community Member
(@comfortapaul)
Eminent Member
Joined: 12 months ago

Hi Phil, this has been the case since, and maybe even before, Brexit. For example, UK provider 3 has limited free EU usage to 20GB per month for some time, irrespective of having an unlimited data plan.

Good news is that most bars, cafes and restaurants have free wifi (some even have 5G) as do most public spaces in the towns.

Trick is not to data roam whilst travelling, use gps for map/location navigation and download/connect to the internet only when either stationry or where there is free wifi.

Safe travels,

PLL.

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Ask Our Expats Consultant
(@thomasribatejo)
Joined: 4 years ago

Member
Posts: 373

@comfortapaul exactly. EU rules on free roaming were originally conceived for voice and text, and the data element is based on a proportion of your contracted data, and reasonable use. So, even in the EU, there is no requirement for unlimited free roaming.

All your points on saving data are valid and really important. Even "unlimited" data/hotspot contracts/PAYG (and by the way, you need not have a contract, or pay more than €1 per day) actually have fair usage limits, to prevent people using them for commercial purposes. They'll allow a lot more than the O2 limit mentioned - 8-10 times as much, typically - but they are not without a limit.

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Posts: 18
Premium Member
(@wt)
Active Member
Joined: 9 months ago

Plusnet told me that I could use my uk data and roaming  not a problem I bought a portable WiFi device  from 3 who told me it would supply 19gb a month but they have cut to 12 without warning so have no data left

It's been suggested I get a Portuguese Mobile data pay as you go  box 

Has anyone used one and if so  which can they recommend? 

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Ask Our Expats Consultant
(@thomasribatejo)
Joined: 4 years ago

Member
Posts: 373

@wt in this post:

https://expatsportugal.com/community/postid/184668/

I provided the sites which can assist in checking coverage - the second set refers to mobile broadband (banda larga/hotspot).  

In my area, I use Vodafone - but as that might not give you the best coverage, this is purely illustrative - deals, pricing, "unlimited" inclusion may vary with the other providers.  I am now using €15 for 15 days (or longer periods at the same €1 per day rate) for "unlimited".  "Unlimited" is actually capped at 200Gb per month (I believe that's the level, but do check before signing up), so it won't support truly unlimited gaming/video, but should cover standard home working, a couple of hours of Netflix a day, etc.  Beware, the "unlimited" deals are relatively new, so they might not set you up with that unless you are very clear - offers with much lower caps remain standard (and at very similar prices!), so ensure you buy the right SIM (as for some reason, the SIM you buy dictates the package you're on) and check that if they have a "15 days free with a hotspot" that it is the unlimited deal, not the "old" one.

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Community Member
(@comfortapaul)
Joined: 12 months ago

Eminent Member
Posts: 40

@wt this has just happened to us too. Louise is with Three and has received a message from Three saying that with immediate effect the reasonable data limit is now 12Gb per billing period.

Regards,

PLL

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Posts: 1855
VIP Member
(@old-bloke)
Noble Member
Joined: 13 years ago
Posted by: @wt

Has anyone used one and if so  which can they recommend?

Yes, the one I would recommend is the one that gives you the best signal where you live.
For my location NOS is superb, Vodaphone is useable, and Meo is useless.

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Posts: 18
Premium Member
(@wt)
Active Member
Joined: 9 months ago

Thanks I am in central Portugal Coimbra district but in village near Argenil

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Ask Our Expats Consultant
(@thomasribatejo)
Joined: 4 years ago

Member
Posts: 373

@wt the coverage is very locally specific, do use the links to the maps in the link in my above post, and use the relevant functions to zoom right in.  Different parts of the same town can have different coverage.

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