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  • spartan Fx

MEO mobile broadband in UK

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Posts: 124
VIP Member
Topic starter
(@somanyquestions)
Estimable Member
Joined: 14 years ago

I have a contract with MEO for mobile internet.
I will be back in UK for the summer and wondered if I will be able to use my data allowance in UK whilst I am there (30gb/mth)
I have asked at a MEO shop, but was told that MEO will not be allowing that.
I was under the impression that from June 2017 there will be an EU directive regarding this.
Anyone know the answer?

6 Replies




Posts: 2120
VIP Member
(@old-bloke)
Noble Member
Joined: 13 years ago

Roaming charges were abolished.
The FAQ section of the below link might give you the answer.
https://ec.europa.eu/digital-single-mar ... -roam-home

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Posts: 124
VIP Member
Topic starter
(@somanyquestions)
Estimable Member
Joined: 14 years ago

hi
thnks for that link.

i have read thro the faqs and came to this one:

If your operator has not explicitly informed you of a roaming data limit, you can benefit while abroad from the full amount of data under your domestic contract.

`The operator is only entitled to apply a roam like at home data limit in 2017 in case you pay less than €3.85/GB of data used (in 2018 less than €3/GB, in 2019 less than €2.25/GB). The actual limit depends on the monthly amount you pay for your mobile contract. The limit is calculated as in question 19.`

Interesting point. I was offered a deal with MEO a year ago, so now I pay €17.00 a month for my 30gb. or €0.56/gb.

So why would MEO tell me that I have to buy a roaming extra?
This seems to me to be the usual EU fudge, claiming things that are not true when it comes down to individual countries, esp Portugal.
For example it would be cheaper for people to take out a contract in Portugal, and live in UK?? I suppose that MEO would be paying the UK operator for using their service and maybe even loosing money !!

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Posts: 2120
VIP Member
(@old-bloke)
Noble Member
Joined: 13 years ago

hi
For example it would be cheaper for people to take out a contract in Portugal, and live in UK?? I suppose that MEO would be paying the UK operator for using their service and maybe even loosing money !!

Nice thought, but the full EU ruling reveals the infamous term "fair use policy" and specifically refers to preventing people doing that.

I wonder if Meo are answering your question using the current rules as their staff haven't yet been briefed about the new rules? You could always print off the Portuguese version of the link and take that in to Meo and see what their response is. The FAQ section covers what to do if you're charged when you shouldn't have been post June 2017.

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Posts: 124
VIP Member
Topic starter
(@somanyquestions)
Estimable Member
Joined: 14 years ago

hi
I have just come off the phone with a (as usual) very helpful person at MEO HQ.
As you say I think its that the staff at the local shop are not aware of anything.
This girl that I spoke with was unsure herself and so checked with her bosses (she was aware of the issue as of course it does not only affect UK ).
She finally came back to tell me that I will be able to use the full allowance from 15th June !!! But in the meantime their Euro american light applies (ie 50 mb)
But I get the feeling that they are going to increase their prices, as this was mentioned. And indeed on the back of my latest bill there is a statement....... Conheca novas regras e precos a partir de 15 May 2017.
Wonder if it will be reduced??????? LOL

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