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Telephone Complaints

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Posts: 241
VIP Member
Topic starter
(@auntyems)
Estimable Member
Joined: 16 years ago

Does anyone know who I can complain to about a particular telecoms company?

Is there the equivalent of OFTEL in Portugal that anyone is aware of?

I have to leave, otherwise I will rant...

Thanks,
Emma.

9 Replies




Posts: 3853
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(@bruxinha)
Famed Member
Joined: 16 years ago

Eeeekkkk...that is a good question...somehow I doubt it. I'll ask a friend that might know though. If there is, I might join you in a rant fest.

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Posts: 3853
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(@bruxinha)
Famed Member
Joined: 16 years ago

Just asked a Portuguese mate, who is online. She has a business locally and she said:

"I don't know but if there is, do let me know."

She wants to rant about Novis...he...he...

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Posts: 5540
VIP Member
(@jayne)
Illustrious Member
Joined: 17 years ago

I've been trying to remember the name of the Consumer Rights people here.

It's DECO and there's a government body called Direcção-Geral Consumidor. DECO is independent.

http://www.deco.proteste.pt/

http://www.consumidor.pt/portal/page?_p ... ema=PORTAL

The Sto Tirso Camera also has people who deal with consumer complaints but I don't know if all Camera's do. Might be worth checking on Emma.

Don't know if the above are of any use - haven't had time to have a close look but I think you have to be a member of DECO.

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Posts: 5497
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(@digger)
Illustrious Member
Joined: 17 years ago

what's that organisation one can complain to (about various things)? they publish a magazine?

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