Shipping Experience w/Portuguese companies (Invictus vs. AGS)? – Moving to Portugal – Expats Portugal Community Forum
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Shipping Experience w/Portuguese companies (Invictus vs. AGS)?


Posts: 68
Premium Member
Topic starter
(@charw23)
Trusted Member
Joined: 1 year ago

We're prepping to commit to a shipping company, and were curious is anyone already in Portugal has experience (good or bad) with two different companies? We have a company who sub-contracts with Invictus, and one who sub-contracts with AGS. 

Does anyone have experience with either company getting your items from the port to your new home? Appreciate any input. Thanks. 

char

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Posts: 14
 Milu
Ask Our Expats Consultant
(@casadassetemarias76gmail-com)
Member
Joined: 11 months ago

Hi Char, I don't recognize that company name, but I've had two separate containers brought over from the US and each was quite easy.   I didn't have any interaction with the local (Portuguese) shipping company except a phone call and payment for their share, as it was all set up from the USA in advance.  Is there something in particular that you're worried about?  I'll try to help if I can!

 

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Premium Member
(@charw23)
Joined: 1 year ago

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Posts: 68

@casadassetemarias76gmail-com

Hi Milu,

Thanks for your reply. There's nothing particular that I'm worried about, just heard some shipping nightmares. Was only curious if folks recommended one sub-contractor over the other. 🙂

May I ask who your shipper from the US was? 

Thanks again!

Char

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 Milu
Ask Our Expats Consultant
(@casadassetemarias76gmail-com)
Joined: 11 months ago

Member
Posts: 14

@charw23 The first shipment was with Pinto & Sons out of Newark, and for this first shipment I used the Certificate of Bagagem in order to save on taxes.  You can do this once (per person) if you are doing a permanent move.   This company was fine, no issues, but not very customer-service oriented.    For our second shipment, we worked with UPakWeShip, and they were awesome, highly recommended.   The support was very good, everything was very clear, email questions were replied to quickly, they always either picked up their calls or returned messages right away. This was important to me, as it was such a stressful time selling our house, packing up and packing the container by myself as my husband had to stay in Portugal.   

UPak helped me figure out all of the logistics, including giving me a contact on the Portuguese side who was able to give me a rough estimate on the total duties I'd pay.  This was important, as I had to decide if it was worth it to ship.    In the end, it was worth paying the duties and taxes, as I shipped over items that would be hard to replace in Portugal (king size beds, sofas, mattresses, wool rugs, etc).   

I hope this helps.

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Premium Member
(@charw23)
Joined: 1 year ago

Trusted Member
Posts: 68

@casadassetemarias76gmail-com

Thanks Milu for all the lovely details!! I've heard great things about UPak, mostly from reviews, but nice to hear from someone who's actually used them and had first hand experience. Thanks for sharing!

Having people work the logistics on shipping, while selling homes, etc., is much preferred! 

Your reply was filled with great comments - - thank you for sharing. 

Kindest regards, 

char

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 Zoom
(@zoom)
Joined: 8 months ago

Member
Posts: 91

@casadassetemarias76gmail-com any advice on what else you ended up deciding to take, rather than leave behind? Trying to figure out the typical "cost of shipping vs replacement" math. 

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 Milu
Ask Our Expats Consultant
(@casadassetemarias76gmail-com)
Joined: 11 months ago

Member
Posts: 14

@zoom. We ordered a 20' container, and we filled it to the absolute max. We moved out of a three bedroom 2 bath house. It worked out perfectly and everything was so squished in that we had very little damage.   We did not bring our dining room set as wood furniture is plentiful here and of better quality. We brought all of our mattresses, our queen and king bed frames, all of our linens (we used most of it as packing and therefore didn't declare it as goods).  We brought our two sofas, 35 bins of books, clothes, kitchen items but no electronic kitchen items - you can get all the electrical appliances here easily and at goood prices if you shop sales. Also forget the TV's, they will only work as computer monitors.  You can bring personal toiletries, and so we did bring some jugs of shampoo and body wash, as well as Crest (hard to find here) and piles of other odds and ends, but only items that are harder to source here.   We happened to have a bit of a hoard of carpet tiles (big sale) and we knew that we'd use them, so we packed those as well.  That took up a lot of space.

We also brought two bicycles, lots of garden tools, and had tons of throw pillows/duvets, blankets that we used to stuff in between cracks.  Anything used as stuffing and wrapping I didn't declare, as I didn't care if it was damaged and ruined.    Everything we sent was used, personal goods with the exception of a few tiny instances like toiletries, new underclothing mixed in with old, etc.

Good thing is that weight does not matter - only volume.

As far as declaring the items, I declared things in groups, so I would say Bin 22 - kitchen crockery, value 15$.  You are valuing items at what YOU would pay at Goodwill for them, not what you paid new, nor the replacement cost.  It's just like when you donate to a thrift shop and get a tax receipt, you can only declare the cost of that item at a thrift shop, not what you paid for it. 

VAT is payable on the goods, and the cost of shipping.  I think (not 100% sure) that the certificate of baggage only saves you vat on the goods, you still pay vat on the shipping.   Anyhow, any good shipping company will have lots of advice to give you.

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 Zoom
(@zoom)
Joined: 8 months ago

Member
Posts: 91

@casadassetemarias76gmail-com Hi Milu! Thanks for the details - this is very useful information - really appreciate the time you took to respond! Weight vs volume is good info - we recently moved from California to Virginia, and it was by weight, so we were left wondering if we should have taken some of our furniture.

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(@cogewea)
Joined: 11 months ago

Member
Posts: 34

@casadassetemarias76gmail-com This is great information Milu! Thank you so much for sharing!

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Posts: 104
Premium Member
(@michael_tn)
Estimable Member
Joined: 8 months ago

Interesting thread! Thanks for posting.

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