Apologies from the outset if this has been discussed to death already. This is the first time I've used this site for a long time and I'm having difficulties navigating because of the changes.
I'm English and my wife is German and therefore a member of the EU. Her Cartão de Residêntia is well out of date because of the pandemic. We've been trying to contact SEF in the Loja de Cidadão Coimbra to make an appointment (by phone as it seems impossible to register on the site) but a voice always says that the service is unavailable. Has anyone had the same trouble and can anyone tell me when SEF will be open again so that we can make the necessary appointment.