[Solved] Where is my Portuguese residence card?

that's strange. I am with Millennium and they posted my debit card to my UK address, and then when I applied for a credit card it was posted to my Portuguese address no problem. My mailbox is attached to the wall outside.

I However would ask if they can use DHL or another courier with tracking, as CTT are god awful.

These issues are variable, by bank and by branch.  When I was with NovoBanco, my original branch always held them; my second one posted them wherever I asked; my last one was incredibly unhelpful in doing more or less the opposite of anything I asked.  Crédito Agrícola, to whom I moved, default to posting to my registered address, apparently from a central location.

CTT issues are also variable, and greatly, by location.  When we lived in outer greater Lisbon, it was hit and miss, and service was poor and slow.  Here in Santarém, we cannot fault any aspect of what they do (and they are much more reliable than the alternatives, as we know to our cost) - we are fortunate.

We had our SEF appointment in Espinho in early June and received our residence cards at our address in Lisbon 2-3 weeks later.

We were at home when the first card arrived. The postal worker delivered the envelope to our door, even though we live in an apartment block, and checked that it was for the correct recipient.

We were not home when the second card was delivered. We found a note in our mailbox, informing us that we needed to go to the local CTT to collect.

They have arrived. Thank you to @emergentt for the heads up on receiving theirs yesterday. I stood on the front balcony and by chance saw CTT coming down the street. I ran down to him and he had our cards. He just needed to see my ID to hand them over.

I now know how he gets in our building with a broken intercom.  I watched him for 15 minutes. He tailgates. He rings the unit and waits at each building for roughly 2-3 minutes so odds are when he moves to the next building someone will come out of the prior one and he backtracks.

Our cards were postmarked today from Lisbon and delivered today. 

My SEF appt was Aug 29 and Shannon on Aug 30.